trust Archives - Poynter

Opinion | How and why we should bring the living room into our newsrooms

The way to earn trust in our journalism is not more information, it’s connection

July 10, 2024

We asked people about using AI to make the news. They’re anxious and annoyed

Focus group research from Poynter and the University of Minnesota reveals attitudes on disclosure, trust, deception among news consumers

June 27, 2024

Jennifer Orsi

Opinion | They never taught me a thing about interviewing in journalism school

The press is increasingly scrutinized, with allegations of inaccuracy a top complaint. Skilled interviewing is more invaluable than ever.

June 17, 2024

Paul Chimera

How PolitiFact improved social media trust (and how your newsroom can do it, too)

Over 100 days, we used these methods to improve our trust with audiences that only casually engage with our content.

February 23, 2024

Ellen Hine

What is fair reporting? You be the judge

Newsweek launched a Fairness Meter for its stories in 2023 in an effort to restore trust in the relationship between the public and the news media.

February 16, 2024

Nancy Cooper

Opinion | A tale of two polls: media consumption and trust are down

Americans are following the news less closely than they used to, and 39% of American adults have no trust in it at all.

October 25, 2023

Tom Jones

Opinion | American trust in media is near a record low, study finds

Only 7% of adults have a ‘great deal’ of trust in news media, a new Gallup poll found. 38% say they have none at all.

October 20, 2023

Annie Aguiar

Opinion | When fairness is no longer a doctrine, it must be a practice

Though the Fairness Doctrine was abolished 35 years ago, its principles deserve a voluntary place in news organizations’ journalistic practices.

August 17, 2023

Nancy Cooper

Opinion | The storm has moved on, but southwestern Florida journalists are just getting started

Plus a look at national coverage, and how one local broadcaster rescued a woman stranded in her car by high water

September 30, 2022

Poynter Staff

How to reach mistrustful and light news readers? It’s difficult, but not hopeless.

Headlines, comments, graphics and photos are crucial. They cannot be won over just with good reporting and writing.

April 4, 2022

Rick Edmonds

How news organizations are using timestamp disclaimers to reduce misinformation

More and more outlets are adding labels to old articles and social media posts, notifying readers of potentially outdated information

February 17, 2022

Angela Fu

Opinion | Opinion: Opt-in to op-eds, a final attempt to distinguish news from opinion

Americans can’t tell the difference between fact and factoid and assign political labels to news outlets based on columnists rather than reporters.

September 14, 2021

Michael Bugeja

Opinion | Can better corrections improve news readers’ trust?

We can thank and reward readers who help us improve accuracy rather than treating them as nags.

February 10, 2021

Paul Glader

Readers may trust news stories more when they dont know their source

Readers’ trust in news stories depends more on the source’s alignment with their political preferences…

July 18, 2018

Taylor Blatchford

Reliability ratings from journalists could actually help audiences identify misinformation

Journalist-sourced reliability ratings of news outlets could actually affect readers’ perceptions of their accuracy, according…

June 27, 2018